The Pacific Sutera Hotel Kota Kinabalu, Kota Kinabalu
About the Hotel
The Pacific Sutera, a 5-star hotel in Kota Kinabalu, Malaysia, spans an expansive 384 acres along the South China Sea. This family-friendly resort features a unique combination of luxury and recreation, highlighted by its proximity to the Sutera Harbour Resort's championship golf course and state-of-the-art marina. The property serves as a hub for both leisure and business travelers, providing numerous amenities and facilities in a picturesque tropical setting.
Location
Situated just 6 miles from Kota Kinabalu International Airport, The Pacific Sutera provides easy access to local attractions such as the Filipino Market and the Atkinson Clock Tower. The resort overlooks the tranquil South China Sea, allowing guests to enjoy scenic views and embark on various leisure activities. Additionally, transport options are readily available for excursions to nearby islands and other destinations.
Rooms
Accommodations at The Pacific Sutera offer various options, including spacious suites and double rooms. Each room is equipped with modern amenities, such as air conditioning, flat-screen TVs, minibars, and complimentary internet access. Many rooms feature floor-to-ceiling windows, providing stunning views of the sea or golf course. Ensuites are fitted with showers, bathtubs, and premium toiletries, ensuring a comfortable stay.
Eat & Drink
Guests can choose from 15 dining outlets, serving a diverse array of cuisines including local Malaysian, Italian, and Mediterranean dishes. The culinary team prepares meals using fresh, seasonal ingredients, providing quality dining experiences. Special dining services, such as exclusive breakfasts in the Magellan Club Lounge, further enhance guests' culinary experiences throughout their stay.
Leisure & Business
The hotel boasts extensive leisure options including landscaped swimming pools, a 12-lane bowling alley, and a mini cinema. A state-of-the-art fitness center and various sports courts cater to active guests, while the Mandara Spa offers treatments inspired by Bali's traditional beauty recipes. For business travelers, the resort features one of the largest convention and exhibition facilities in Southeast Asia, equipped to host events of all sizes.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Water sports
- Tennis court
- Badminton
- Bowling
- Golf course
- Pool tables
- Table tennis
- Squash
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Playpen
- Baby stroller
- Board games
- Children's menu
- Water slides
- Children's play area
- Game room
Spa & Leisure
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Massage
- Pool with view
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was fantastic! The rooms were always made up nicely by the time we got back from our activities, which made our stay even more comfortable. The hotel is big and luxurious, though it's worth noting that our room faced a mosque about 1km away, which broadcasts prayer music throughout the day, starting at 4am.
The hotel offers decent-sized rooms that are comfortable, although a slight moldy smell lingers as they renovate floors above during weekdays. The service, from the door girl to the pool boy, is pleasant and helpful despite some cultural differences. The location is excellent with easy access to the main city area, making it a great choice for exploring nearby attractions. The dining experience can be chaotic with a rushed morning atmosphere, and the spread may not be very appetizing. Overall, the facilities are satisfactory with some room for improvement.
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