The Pacific Sutera, Kota Kinabalu ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Sea View Twin

Max:

2 persons

33 m²

Bed options:

1 Single bed

Sea view

Shower

Bathtub

room details

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Premium Sea View Twin

Max:

2 persons

33 m²

Bed options:

1 Single bed

Sea view

Shower

Bathtub

room details

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Family Escapade at The Pacific Malaysians MyPR Card Only Premium Sea View Twin

Max:

2 persons

33 m²

Bed options:

2 Single beds

Sea view

Shower

Bathtub

room details

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Getting around

A list of all available modes of transport

City Centre

Kota Kinabalu 2.7 km

Airports

Kota Kinabalu International (BKI) 5.8 km

Train

North Borneo Railway 2.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Stay

“The bedroom was a delightful retreat with modern furnishings and an amazing sea view that made relaxing easy.” view full review

Fun Activities

“The nearby clubhouse provided plenty of engaging activities for the kids, including cycling and bowling, enhancing our family experience.” view full review

Hassle-Free Parking

“Ample parking space made it easy for us to come and go without any worries—definitely a plus during our stay.” view full review

Productive Workspace

“The provided work desk in my room was perfectly set up, allowing me to focus and get work done comfortably.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Tennis court
Badminton
Bowling
Golf course
Billiard tables
Table tennis
Squash
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Board games
Children's menu
Water slides
Children's play area
Game room

Spa & Leisure

Plunge pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Massage
Pool with view

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100

Map view

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100

City landmarks

Museum

Sabah State Museum & Heritage Village

1.9 km

Mosque

Sabah State Mosque

1.5 km

Mall

IMAGO Shopping Mall

1.8 km

Beach

Tanjung Aru Beach

2.4 km

Mosque

State Mosque

1.2 km

1 Sutera Harbour Boulevard Lot 16

Borneo Trading Post

1.2 km

Mall

Oceanus Waterfront Mall

2.3 km

Park

Double Six Monument

1.1 km

Tower

Atkinson Clock Tower

2.9 km

Jalan Bukit Bendera

Signal Hill Observatory Platform

3.2 km

Winery

Vino Vino Bistro

820 m

Island

Mamutik Island

2.1 km

Museum

Sabah Islamic Civilization Museum

1.8 km

Wisma 2020

Desa Cattle

1.5 km

Park

Weston Wetland Park

2.8 km

Market

Gaya Street Sunday Market

3.0 km

100 km north of Kota Kinabalu

Desa Dairy Farm

2.3 km

Jalan Melati

Perdana Park

2.0 km

5 kilometres away from the KK City Centre

Menara Tun Mustapha

2.3 km

Market

Pasar Malam Sinsuran

2.4 km

Jalan Tun Fuad Stephen

I Love KK

2.8 km

Kota Kinabalu

Water Village

1.9 km

Signature Office

Tourism Malaysia Offices@Sabah

1.9 km

Night club

B.E.D (Best Entertainment Destination

1.9 km

Square

Marlin Statue

2.9 km

Spa Centre

Ventus Spa Massage & Beauty Centre

2.0 km

Shangri-la's Tanjung Aru Resort

2.1 km

Jalan Tanjung Aru

Tanjung Aru Perdana Park

3.0 km

Nearby

Harbour

Sutera Harbour Resort

340 m

Restaurants

Silk Garden Chinese Restaurant

510 m

Sutera Harbour Boulevard

Cafe Boleh

500 m

1 Sutera Harbour Boulevard The Pacific Sutera Hotel

Spice Island

390 m

1 Sutera Harbour Boulevard Level 3 Jalan Utama Sutera Harbour

Ferdinand's

750 m

1 Sutera Harbour Boulevard Level 2

Al Fresco

750 m

Level 1 The Magellan Sutera Resort 1 Sutera Harbour Boulevard

Five Sails

980 m

Level 1

Kak Nong Restaurant

680 m

Jalan Coastal

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Luxurious

Helpful staff

Poor wifi

Early morning prayer music

7.4/10

Very good

Rooms

7.5

Location

8.0

Service

8.5

Dining

7.5

4/5 based on 3245 reviews

#9 of 98 hotels in Kota Kinabalu based on Tripadvisor

Peter

United Kingdom, October 2023

8.2/10

My stay at the hotel was fantastic! The rooms were always made up nicely by the time we got back from our activities, which made our stay even more comfortable. The hotel is big and luxurious, though it's worth noting that our room faced a mosque about 1km away, which broadcasts prayer music throughout the day, starting at 4am.

Rooms

8.0

The rooms were clean and comfortable, always well-made.

Service

9.0

The service was top-notch, particularly Mr Sabri at the front desk and concierge area. They were very helpful and friendly, making our stay enjoyable.

Location

7.0

The location was sufficient with pleasant sea breezes and brilliant views over the harbor and the golf course on the other side. However, the poor to non-existent wifi connection was a drawback.

Dining

9.0

The dining was wonderful with a variety of options. We even received a Birthday cake and fruit basket as a delightful surprise. Although geared towards Asian guests, the dining experience was up to the standard.

Facilities

8.0

The hotel had great facilities for guests to enjoy during their stay.

Luxurious

Poor wifi

John

United Kingdom, April 2023

7.6/10

The hotel offers decent-sized rooms that are comfortable, although a slight moldy smell lingers as they renovate floors above during weekdays. The service, from the door girl to the pool boy, is pleasant and helpful despite some cultural differences. The location is excellent with easy access to the main city area, making it a great choice for exploring nearby attractions. The dining experience can be chaotic with a rushed morning atmosphere, and the spread may not be very appetizing. Overall, the facilities are satisfactory with some room for improvement.

Rooms

7.0

The rooms were comfortable, but there was a pervasive moldy smell due to ongoing renovations in the complex.

Service

8.0

The service was hassle-free and everyone, from reception to housekeeping, was helpful and pleasant.

Location

9.0

The location is great, within walking distance of town centers and shopping areas, making it very convenient for exploring the city.

Dining

6.0

The dining experience could be chaotic with a huge number of guests and a rushed morning atmosphere. The spread may lack variety and taste.