The Pacific Sutera, Kota Kinabalu
About the Hotel
The Pacific Sutera Hotel is situated within the expansive Sutera Harbour Resort in Kota Kinabalu, Malaysia. This five-star hotel boasts a blend of luxury, recreation, and stunning ocean views. It is notable for offering a comprehensive range of amenities suited for both leisure and business travelers.
Location
The Pacific Sutera is conveniently located 10 km from Kota Kinabalu International Airport and is within a short distance from city attractions like the Filipino Market and Jesselton Ferry Terminal. Tanjung Aru Beach, known for its sunsets, is also only a short drive away.
Rooms
The hotel features 956 well-appointed rooms with modern decor and various views, including sea, garden, and golf course vistas. Each room is equipped with amenities such as flat-screen TVs, mini-bars, coffee makers, and complimentary internet access. Selected rooms also offer access to the exclusive Pacific Club Lounge, which provides complimentary breakfast and evening cocktails.
Eat & Drink
Guests can explore 15 dining outlets offering a variety of cuisines, from local Malaysian to international options. The restaurants include specialty venues like Silk Garden for dim sum and Five Sails for seafood, catering to diverse culinary preferences. Dining experiences often incorporate seasonal local ingredients, enhancing the overall gastronomic journey.
Leisure & Business
The resort features extensive leisure options, including swimming pools, a bowling alley, and fitness centers. For business needs, it provides one of Borneo's largest convention and banquet facilities, suitable for meetings and large events. Additionally, the Mandara Spa offers a range of treatments to promote relaxation and well-being.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
- Badminton
- Bowling
- Golf course
- Billiard tables
- Table tennis
- Squash
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Board games
- Children's menu
- Water slides
- Children's play area
- Game room
Spa & Leisure
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Massage
- Pool with view
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was fantastic! The rooms were always made up nicely by the time we got back from our activities, which made our stay even more comfortable. The hotel is big and luxurious, though it's worth noting that our room faced a mosque about 1km away, which broadcasts prayer music throughout the day, starting at 4am.
The hotel offers decent-sized rooms that are comfortable, although a slight moldy smell lingers as they renovate floors above during weekdays. The service, from the door girl to the pool boy, is pleasant and helpful despite some cultural differences. The location is excellent with easy access to the main city area, making it a great choice for exploring nearby attractions. The dining experience can be chaotic with a rushed morning atmosphere, and the spread may not be very appetizing. Overall, the facilities are satisfactory with some room for improvement.
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